Allgemein

Why People Need Online Services

Selling and buying physical products is a common activity. There are many other kinds of services people require as well, like SEO, copywriting, web development, and many more. It is crucial for companies to be able to sell all of these services online since it lets them reach more clients and make more money.

It is also becoming common for companies to offer services that aren’t physical in nature, for instance performance coaching or performance consulting. These types of services can be hard to sell because they are more subjective and might require some time to understand. However, it is crucial to sell these services as they can be very valuable to customers.

For the population of the world, the number of people without internet access has dropped significantly over the past decade but 3 billion people still live offline. Lack of access to digital services can why people need online services mean being cut off from information, education and social networks that half the world already considers to be a given. It could also hamper access to government services and healthcare.

We discovered that demographic variables (ie, age, gender, socioeconomic status, and level of participation) were related to perceived benefits of online services for health and social care. However ICT-related variables were most consistent in being associated with benefits (ie accessibility, accessibility, abilities to use, and degree of use). Self-rated poor health is generally associated with lower levels of perceptions of all benefits.

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